601 Biscayne Blvd
Miami, FL 33132
Directional signs are located on:
* Northbound - I-95
* Southbound - I-95
* Eastbound - SR 836
* Westbound - I-395
From the North:
Take I-95 South to NW 8th Street. Travel south to NW 5th Street and turn left. Follow the signs to AmericanAirlines Arena.
From the South:
Take I-95 North to NW 2nd Street. Head north to NW 5th Street and make a right. Follow the signs to AmericanAirlines Arena.
From Eastbound on SR 836 (Dolphin Expressway):
Exit at NE 2nd Avenue. Head South to NE 8th St and make a left. Follow the signs to the AmericanAirlines Arena.
From Westbound on MacArthur Causeway (I-395):
Exit at Biscayne Blvd. Go south to NE 8th Street and turn left. Follow the signs to AmericanAirlines Arena.
From Southbound Biscayne Blvd (US1):
Turn left at NE 8th Street and follow the signs to the AmericanAirlines Arena.
From Northbound Biscayne Blvd (US1):
Turn right on Port Boulevard and follow the signs.
On-site Self Parking $15.00 - $25.00
Valet parking = $25.00 - $40.00
off-site various locations
Metrorail to the Government Center station. Transfer to the People Mover, which has a 2-car express service to the Freedom Tower station.
Take the 2-car express People Mover from the Freedom Tower station to the Government Center and then take the Metrorail.
Box Office Numbers
(786) 777-1250 Box Office
(786) 777-DUNK Group Sales
(305) 577-HEAT Miami Heat
Box Office Hours
(open for weekday on sales)
Types of Payment Accepted
Cash, Visa, MasterCard, Discover, American Express
Location: North side of the building (8th Street) near Gate 3
Opens: 90 minutes prior to event
Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster confirmation number in order to receive tickets.
Location: By Gate 3
4:00pm for Weekday Games
10:00am for 12noon games on Saturday and Sunday
3 hours prior for all other game times
Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster account confirmation number in order to receive tickets.
This is an accessible venue.
Items NOT Allowed:
- Bags, backpacks, briefcases, duffle bags
- Outside food or beverage
- Bottles, cans and coolers
- Professional cameras
- Cameras with detachable lens and/or magnified zoom capabilities
- Video or audio devices
- Illegal substances
- Laser pointers
- Whistles, horns or other noise makers
- Weapons of any kind
* Management reserves the right to restrict any article not specifically listed above. Management or Security personnel may request to inspect any bag or purse, entering into the Arena.
Items Allowed: contact venue
Smoking Policy: Smoking is NOT permitted in the building. There are designated smoking areas.
Dress Code: Shoes and shirts are required for all events.
Ages 0-1 admitted free on ticket holder's lap. If chlid has celebrated their 2nd birthday, they MUST have a ticket to enter.